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Post Info TOPIC: Which open-source helpdesk choose to integrate with Jira?


Senior Member

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Which open-source helpdesk choose to integrate with Jira?
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Greetings!

Does anyone know good helpdesk solution which could be attached to Jira and have 2-ways synchronization?

Thanks!

 



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I'd recommend checking out Zammad.



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I’ve been there, trying to find a solid open-source helpdesk that syncs nicely with Jira. Had a small team once where we really needed that smooth 2-way sync to keep everyone on the same page. We ended up going with Zammad because it fit right into our setup and did the job well. We could keep track of everything, and it was pretty easy to connect with Jira. The jira task tracking integration worked like a charm, which saved us a lot of back and forth. It was super handy, especially for keeping our support and development teams in sync.



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